PRIVACY POLICY

This privacy policy explains how we use and protect any personal information that we collect about you when you use this website or contact us.

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history, We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications)’ payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile

HOW DO WE COLLECT INFORMATION?

When you make a request on our website, as part of the process, we collect personal information you give to us such as your name, email address and the address of the relevant property. Your personal information will be used for the specific reason of dealing with your request

If you make an enquiry to us, we will ask for your name, email address and the address of the property related to your enquiry. We need this information so that we can carry out a conflict check before we deal with your request. In all cases, you will be asked to confirm that you give your explicit consent to us to hold the necessary data, without which we may not be able to assist you with your enquiry or to supply you with the requested services. We also collect information when you voluntarily complete customer surveys or provide feedback.

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?

We collect such Non-personal and Personal information for the following purposes:-

to provide and operate the services
to provide our users with ongoing customer assistance and technical support
to be able to contact or visitors and users with general or service-related notices and promotional messages
to create aggregated statistical data and other aggregated and/or inferred Non-personal information, which We may use to provide and improve our services
to comply with any applicable laws and regulations

In all cases, the information collected will only be collected and processed lawfully, in a transparent manner, for the reason(s) specified, be adequate, relevant and limited to only the purpose for which it is processed. The information will be kept for no longer than is necessary.

We will never share your information with other organisations for marketing, market research or commercial purposes. We do not pass on your personal information to any other websites. However, our website does allow links for you to post and share items on our site with external social networking groups (such as Facebook and Twitter). These websites are not controlled by us but by using the links, you accept the privacy policies of those external sites.

HOW DO YOU STORE, USE, SHARE AND DISCLOSE YOUR VSITE VISITORS’ PERSONAL INFORMATION?

Our Website is hosted on the Wix.com (“Wix”) platform. Wix provides us with the online platform that allows us to provide (and in some cases sell) our services to you. Your data may be stored through Wix’s data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover> PCI-DSS requirements help ensure the secure handling of credit card information by us

HOW DO YOU COMMUNICATE WITH YOUR SITE VISITORS?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect any fees or monies owed, to poll your opinions through surveys or questionnaire, to send newsletters or to send updates about us, or as otherwise reasonably necessary. For these purposes we will contact you via email

SECURITY

We are committed to ensuring that your information is accurate, up-to-date and secure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. We strive to protect your personal information after we have received it, however you acknowledge that the privacy of your communications and personal information can never be completely guaranteed when it is being transmitted. Any data you transmit is at your own risk, but we will make every effort to keep your data secure once we receive it.

A “cookie” is a small computer file which is downloaded to your device. It collects information as to how you navigate our Web Site and the internet and helps us provide better Web Site services to you and tailor certain content.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include cookies. They cannot be used to identify you personally. Cookies track, save and store information about your interactions and usage of our website. This allows the website, through its server, to provide you with a tailored experience within this website.

These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don’t have to give the same information several times during one task
recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and make sure there is enough capacity to ensure they are fast

You can manage these cookies yourself and learn more about them through www.allaboutcookies.org You can set your browser not to accept cookies and the above website tell you how to remove cookies. However, some of our website features may not function as a result.

OUR USE OF COOKIES

Wix.com in conjunction with the hosting of our website uses the following cookies: XSRF_TOKENand hs (used for Security reasons); svSession (used in connection with user login); SSR-caching (used to indicate the system from which the site was rendered); -wixCIDX and -wix-browser-sess (used for system monitoring/debugging); consent-policy (used ro cookie banner parameters); smSession (used to identify logged in site members); TS* (used for security and anti-fraud reasons); bSession (used for system effectiveness measurement); fedops.logger.sessionid (used for stability/effectiveness measurement)

We may also use

Google Analytics - as the primary method to measure the number of visitors, and to understand what visitors want to use and not to use, so we can improve the service you receive. Google Analytics uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
SurveyMonkey - for online surveys. Information gathered through their cookies helps them measure use of their site. Cookie data allows SurveyMonkey to track usage behaviour and compile data that they can use to improve their service.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want to be contacted for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by email to us at info@leaseconsult.co.uk with “unsubscribe” in the subject line.
If you do not want us to process your data anymore please contact us by email at info@leaseconsult.co.uk with “do not process anymore” in the subject line

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. That is, we may pass on your personal information if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or in order to enforce or apply our website terms and conditions or for the purposes of the prevention or detection of a crime.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us at info@leaseconsult.co.uk with “incorrect information” in the subject line as soon as possible. We will promptly correct any information found to be incorrect.

ACCESS TO YOUR INFORMATION

Under the General Data Protection Regulations, you have the right to request a copy of the information which we hold about you. If you would like a copy of some or all of the personal information we hold about you please emailinfo@leaseconsult.co.uk with “Freedom of Information Request” in the subject line. We take the security of your personal information seriously and you may be asked to provide proof of address and/or your identity before we can act on your request.

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113 or 01625 54 57 45 Fax: 01625 524510 Website: ico.org.uk

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it